At mbi88, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. Find out exactly how we collect, use, and protect your personal data.
Welcome to the mbi88 Privacy Policy. This document explains in detail how mbi88 ("we", "our platform") collects, processes, stores, and protects your personal information when you use our website, mobile app, and all services offered under the domain mbi88.vin.
Privacy is something we take seriously. As an online casino platform serving members in Malaysia, we understand that your trust is the most valuable asset we hold. Every decision we make regarding data — from how it is collected to how it is protected — is made with the best interests and safety of our members as the top priority.
This Privacy Policy applies to all individuals who interact with the mbi88 platform, including unregistered visitors, registered members, and mobile app users. By continuing to use our platform, you agree to the privacy practices described in this document.
Note: This Privacy Policy should be read together with Terms and Conditions mbi88 for a more complete understanding of your rights and responsibilities as a platform member.
Mbi88 collects your personal information through several channels — directly when you register and use the platform, automatically through tracking technologies, and in some cases from trusted third-party sources for identity verification purposes.
| Data Categories | Example Information | How It's Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, ID card number, selfie photo | Registration & KYC |
| Contact Information | Email address, phone number, residential address | Account Registration |
| Financial Data | Bank account number, bank name, transaction records | Deposits & withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Game Data | Betting history, wins, losses, and favourite games | Platform activity |
| Communication Data | Customer support logs, Live Chat messages, emails sent to us | Support interactions |
We never collect unnecessary information. Every piece of data we request from you has a clear and legitimate purpose — whether to ensure your account security, comply with anti-money laundering legal requirements, or enhance your gaming experience on the mbi88 platform.
Reminder: Never share your account password or identity card details with anyone, including individuals claiming to be mbi88 staff. Our team will never ask for your password through any communication channel.
The data we collect is used responsibly and only for legitimate purposes. Below is a complete list of how mbi88 uses your personal information:
mbi88 does not use your data for third-party advertising or sell your profile to any external party. Your data belongs to you, and we respect the trust you place in us.
Mbi88 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. However, there are specific situations where we need to share certain data with trusted parties:
All third parties we work with are required to sign data processing agreements ensuring they handle your information to the same or higher security standards that we apply.
The mbi88 platform uses cookies and similar tracking technologies to enhance your experience, maintain secure login sessions, and help us understand how members use our platform.
The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the mbi88 platform.
mbi88 does not use third-party cookies for cross-site advertising. All analytics data we collect is used internally for platform improvement purposes only.
Your data security is mbi88's highest technical priority. We continuously invest in cutting-edge security infrastructure to ensure your information remains protected against increasingly sophisticated cyber threats.
Key security measures we implement:
Enterprise-Grade Infrastructure: mbi88 servers are hosted in ISO 27001-certified data centres with strict physical and digital security controls, including intrusion detection systems and round-the-clock real-time monitoring.
As an mbi88 member, you have clear and robust rights over your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:
You may request a copy of all personal data we hold about you at any time. We will provide a complete report within 14 business days.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction promptly.
Under certain circumstances, you may request the deletion of your personal data. This right is subject to our legal record-keeping obligations.
You may object to the processing of your data for direct marketing purposes at any time. Your request will be processed within 48 hours.
You may request your data in a structured, machine-readable format for transfer to another service provider should you choose to do so.
In certain situations, such as when the accuracy of data is disputed, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact our privacy team by email at [email protected] and state your request clearly. We will verify your identity before processing any data-related request.
Mbi88 does not retain your personal data longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements:
Once the designated retention period has elapsed, your data will be permanently deleted or anonymised so that it can no longer be personally linked to you.
The mbi88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from children or individuals under the age of 18.
If we discover that we have inadvertently collected information from someone under the age of 18, we will immediately take the following steps:
We encourage parents and guardians to monitor their children's online activity and use appropriate parental control software to restrict access to online gambling websites.
Warning: If you suspect that a child or minor is using the mbi88 platform, please contact our support team immediately at [email protected] so we can take prompt action.
Mbi88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. All changes take effect immediately upon publication of the latest version on this page.
When there are significant changes to how we handle your personal data, we will notify you via:
We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of this page will always reflect the latest version of this document.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are here to help through the following channels:
Our team is committed to responding to all privacy-related enquiries within 48–72 business hours. For formal data rights requests, the response period is up to 14 business days depending on the complexity of the request.
Your satisfaction and confidence are our priority. We will never shy away from answering privacy-related questions — every inquiry you raise deserves a clear, honest, and timely response.
We don't just make promises in writing — every statement in our Privacy Policy is backed by real technical infrastructure and operational practices.
Every bit of data moving between your device and mbi88 servers is protected with banking-grade TLS 1.3 encryption. Eavesdroppers will be unable to read any of your information even if they manage to intercept the connection.
Our KYC process uses certified third-party identity verification technology to ensure that only the true account owner can access it — protecting you from identity theft.
Our cybersecurity team works around the clock monitoring all suspicious activity on the platform. Our anomaly detection system is capable of identifying and blocking threats in real time.
Your data is stored in ISO 27001-certified data centres with multi-layered physical and digital security controls, including automatic backups to geographically separate locations for service continuity.
Mbi88 operates under a clear policy: we have never and will never sell, rent, or trade members' personal data to any third party for their advertising or marketing purposes.
Our privacy and security practices are reviewed regularly by our internal team and independent external auditors to ensure we remain compliant with the latest standards and applicable legal requirements.
Your privacy is protected, your data is secure, and your gaming experience is fully safeguarded. Join millions of members who have trusted mbi88 as their preferred online casino platform in Malaysia.
Your information is protected with 256-bit SSL encryption